Manage submitted support requests

Submitted support requests can be managed for users by clicking your name in the upper right-hand corner and My activities from the dropdown menu. 

  Note: If you are not yet logged into the Sourcepoint portal, you will be prompted to log into your account using your Sourcepoint credentials.

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Select the Requests tab to view all open and closed support requests. View the details of any specific support request by clicking the subject of the request. 

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From the details page of the support request, you can review your initial request, add comments, and view communications about the request from Sourcepoint.

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